Professional Experience

Security Officer

Mitie Security
Skelmersdale · On-site
April 2025 - Present
Access Control Fire Alarm Response ID Card Management Email Communication Security Operations
  • Manage access control systems and monitor site security
  • Respond to fire alarm activations and emergency procedures
  • Handle ID card issuance and management for staff members
  • Read and respond to security-related emails and communications
  • Maintain security protocols and incident documentation

Security Officer

SecuriGroup
Manchester · On-site
2020 - 2025
CCTV Systems Risk Assessment Emergency Response Security Operations Incident Management
  • Maintained site security and monitored CCTV systems
  • Conducted regular security patrols and risk assessments
  • Managed incident reporting and emergency response procedures
  • Coordinated with emergency services when required

Information Technology Help Desk Support

Rochdale Boroughwide Housing
Rochdale Brough · On-site
May 2024 - Aug 2024 · 4 mos
Microsoft 365 Microsoft Intune Hardware Support IT Service Desk Inventory Management User Training
  • Assisting the IT Service Desk team with laptop and mobile refresh rollout, ensuring smooth transition and minimal disruption to users
  • Conducting health checks on hardware across multiple sites, including Teams Meeting Room monitors and printers to maintain optimal functionality
  • Supporting management maintenance by monitoring multiple devices across various systems such as Microsoft Intune
  • Providing user training and support for basic Microsoft 365 troubleshooting, enhancing user self-sufficiency
  • Managing stock inventory efficiently to ensure availability of essential IT equipment and supplies
  • Handling ID Card printing responsibilities, maintaining security protocols and user identification systems

Security Officer

Safeguard Security
Manchester · On-site
2018 - 2020
Access Control Visitor Management Security Protocols Documentation Emergency Response
  • Ensured safety and security of premises and personnel
  • Monitored access control systems and visitor management
  • Responded to security incidents and emergencies
  • Maintained accurate security logs and reports

Warehouse Operative

JD Sports Fashion
Rochdale · On-site
2017 - 2018
Inventory Management Equipment Operation Safety Procedures Team Collaboration Order Processing
  • Inventory management and efficient order dispatching
  • Operated material handling equipment safely
  • Adhered strictly to health and safety warehouse protocols
  • Collaborated in team environments to achieve processing targets

Shop Owner

Khartoum
Khartoum, Sudan · On-site
2012 - 2015
Business Management Customer Service Financial Management Supplier Relations Strategic Planning
  • Managed daily business operations and customer service
  • Handled inventory management and supplier relationships
  • Maintained financial records and processed transactions
  • Developed and implemented business strategies